Wednesday, October 20, 2010

Liberty arrival.

The fabric I ordered from Shaukat arrived this week. It is the first time I have every purchased 8 meters of fabric in one hit, and I have to admit that it did feel particularly decadent to have it shipped to me from the United Kingdom! They are all Tana Lawn fabrics and feel and look so beautiful.

I was thrilled to open the parcel and unwrap my bundles of joy, however something wasn't quite right. I had been most excited about purchasing the navy Mauverina fabric. I had fallen in love with it months ago and knew that I had to - needed to - buy some. However, I could not understand why, looking at it in my hands, I was not excited by it at all...

Take a close look. You might notice that the Mauverina isn't the colourway I had originally ordered. The Mauverina fabric of my dreams was a navy print with popping yellow flowers, and in my hands I held a dark and dull purple mess (a tad dramatic I know). Disappointed and not expecting much help, I emailed the address listed on the website and was surprised to get an almost instant response! Leila was very apologetic and more than helpful, giving me many options that were all very reasonable. I decided to exchange the purple fabric for the navy (as I did not want to keep the 'dull mess').

I am thrilled with how easy this error was to resolve with Shaukat. I am now a very happy customer and would highly recommend Shaukat not only for their immaculate fabrics and swift delivery, but for their superior customer service too!








I cannot wait for craft day this Saturday! What do I make first?!?

Sam xox

5 comments:

  1. Wow, super nice fabrics. I love the peacock feather one. I really hesitate to order. I like to touch, feel, see the fabric. Just me i guess.

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  2. Yes I know exactly what you mean, it is a big step ordering fabric online. The reason I do is because it is so much cheaper than buying Liberty in Australia. The scans of the fabric are colour perfect, and I had seen and felt a few Tana Lawn fabrics in Australia so I knew how soft and floaty they were. Sam :-)

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  3. Beautiful fabrics. Can't wait to see how they look when finished!!

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  4. Isn't it nice to know some stores really will go out of their way for you .an't wait to see what you make .

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  5. Thanks! Hopefully I will have a dress made by Saturday night! Yeah it is very nice to buy through a store that is willing to help when they make a mistake. Sam xox

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